Let us help you with our FAQs

Yes our prices are always the same and will never change whether you pay immediately or on pay weekly terms. We do not charge interest to our services or items.

We welcome orders from anyone over 18 years old, who is able to provide Photo ID or Proof of Address (such as utility bill/Bank statement) for the address they wish their goods to be delivered to.

As we don’t perform any kind of credit checks (and we accept customers with CCJ’s and Bad Credit Scores etc), we welcome applications from anyone regardless of their credit score.

As a first time customer (as we don’t perform any kind of credit check), we have to perform an affordability check (which basically just means that we have to ensure the repayments are affordable for you), we have to see 50% of the repayments made on time prior to delivery, so delivery is the week after your 50% repayment.

 

So for example, if you were purchasing over 12 weekly payments, delivery would be the week after you have made your 6th weekly payment.

 

There are options if you would like your delivery sooner, such as bulking up your payments and paying the 50% upfront, however goods will not be dispatched without the 50% worth of repayments being made.

Simply head over to our independent review platform Reviews.co.uk.

All cancellation requests must be emailed to Cancel@iippy.co.ukThis is the only method that cancellations will be accepted to

 

Please note our standard cancellation & cooling off period will apply in line with our Terms & Conditions

Feel free to browse some feedback from just a handful of our customers on our independent review platform Reviews.co.uk

We are committed to offering the best prices possible and our team are always working with and negotiating with our suppliers to ensure the best deals are available to our customers year round. With that in mind, we don’t offer any sales or promo codes.

 

The best way to make a saving with us is to place repeat orders, as on a second order, you will get an immediate 10% discount. With every order placed after that, it increases by 5% up to a huge 25% discount!

(Please note this offer can be withdrawn at any time and any changing of orders or missed payments can affect your entitlement to this discount scheme)

Yes! You can choose to pay either Weekly, Fortnightly, Four Weekly or Monthly!

Simply let our Client Manager know which payment option you are interested in when we call you!

We sell all of our beds & mattress separately. This is so that we can be flexible and allow customers to buy what they want and need when they want it.

 

If you wish to purchase both at the same time, that’s fine! Simply add them both to your basket or inform one of the team over the phone that you wish to purchase both!

Feel free to browse some feedback from just a handful of our customers on our independent review platform Reviews.co.uk